Contact

We welcome your questions, comments and feedback.

Headquarters, Amman, Jordan

3, Antoine Na’mat St., Amman, Jordan.
Saturday – Friday, 8:30 am – 9:30 pm Amman Time
Phone and Whatsaap +962 781319255 – 787349341

For questions about our courses, please contact our team on.

Ohood Al-Nakeeb

info@atheeleducation.com

Basheer Mufleh

basheer@atheeleducation.com

Frequently Asked Questions

Find clear answers to common questions about our courses, learning approach, enrollment process, and certification. This section is designed to help you understand how Atheel Education works, what to expect from your learning experience, and how our programs support your academic and professional growth. If you do not find your question here, you can contact our team for personalized support.

Our courses are designed for learners aged 16 and above. Younger learners may join with parental consent and support. Most of our programs are especially suitable for university students, graduates, and professionals who want to improve their English and communication skills for academic and career purposes.

You can enroll in as many classes as you like. You may take one course at a time or join multiple courses depending on your goals, schedule, and learning needs. Many learners start with one course and continue with additional courses to build their skills step by step.

You can enroll by visiting our website, selecting your course, and completing the registration form. After registration, you will receive confirmation and access details by email. You can then log in to your account and start your course immediately or on the scheduled start date.

You can request to withdraw from a course by contacting our support team. Withdrawal options, including eligibility for a refund or transfer, depend on how much of the course has been completed and the course type. Our team will guide you through the process and help you choose the best available option.

To participate in an online class, you need a computer, tablet, or smartphone with a stable internet connection. A headset or earphones with a microphone is recommended for clear communication. You will also need access to a modern web browser (such as Chrome) and the ability to join live sessions through platforms like Google Meet or access course materials through our learning platform. No advanced technical skills are required—our courses are designed to be accessible and easy to use.

If you experience any technical issues, you can contact our support team through email or the contact phone number or Whatsaap on (+962 78734 9341 – 78131 9255) on our website. We will respond as soon as possible to help you resolve the issue. We also provide clear instructions and guidance to ensure you can access your course and participate without difficulty.

After you enroll, you will receive login details for your account on our learning platform. Once you log in, you can access your course, class materials, videos, and activities anytime. All materials are organized inside your course dashboard for easy access before, during, and after your classes.

The cost of our online classes depends on the course type, duration, and format. Individual courses, live programs, and professional training courses may have different pricing. You can view the exact price on the course page before enrolling. We aim to offer high-quality training at accessible prices for students, graduates, and professionals.

Payment is required at the time of enrollment to secure your place in the course. Once payment is completed, you will receive confirmation and access to your course or the scheduled start date. This ensures your seat is reserved and your learning experience can begin without delay.

We accept secure online payments through CliQ Paypal and direct bank transfer. After you register, you will receive the payment details and instructions to complete your enrollment. Your course access will be confirmed once the payment is received.

Yes, upon successfully completing the course, you will receive a certificate of completion.

In most cases, downloadable materials such as PDFs, slides, and notes are available. However, some video lectures or interactive content may only be accessible within the platform.

You can pause your progress at any time. All your completed modules and activities will be saved in your account, and you can resume the course whenever you’re ready.

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